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Delivery and Return policy
Postal address:
Sim Online
PO 3000
SYNDAL VIC 3149
For General Enquiries:
info@simonline.com.au
We send all our parcels Australia wide via Australia post. Due to Covid 19, delivery make took longer than usual. We usually post our product in 1 business day and a tracing number will be provide to you once we sent the items.
It is expected you will receive your item within 5 business days. If not, please check the tracing number we had provide you and contact either post office or contact us.
We accept free return within 7 days you recieved the items. The items should be in orginal package and not affects resell. The buyer response for the return fees if it's a change of mind return.